Thursday, March 24, 2011

Downloading From Our Store

Thanks for making our birthday sale a great success! We appreciate all of you who went and purchased kits from our store - it was definitely more business than we have ever had before. That being said, there were a few glitches, but hopefully we were able to get everything worked out.

A few words of advice. We are aware that there are sometimes problems with downloads from our site. However, we have not been able to find a solution to this problem. Sometimes when you go to open a folder that you downloaded it gives you a message that the file is corrupt or that it is empty. If this happens, please just delete the empty file and download it again. We have allotted plenty of downloads for each link to help with this problem. If you are running into this issue, it also helps if you only download one file at a time instead of trying to do multiple downloads at once.

Also, your links are only good for about a month so you need to make sure you get everything downloaded and opened up to see that it works correctly before your links expire.

Thanks again for your support. Happy scrapping!